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Cookies on our website

How we use cookies

NOTE: Even after your initial choice, you can change your cookie settings for this website at any time by visiting these cookie settings.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system or stored securely.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

This website uses both first and third party cookies. All the cookies on this site are identified below and categorised according to whether they are first or third party.

Cookie Name(s) Type Purpose
Session ID sessKey First party This cookie is used for essential website functions. Disabling this cookie may have unexpected side effects when browsing our website. This cookie is essential for our website to log you in to your account, and remembering your preferences as you browse the site.
Cookie preference cookiePreferences First party This cookie is used to remember a user’s choice about cookies on our website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.
Universal Analytics (Google) _ga
_gat
_gid
Third party More information below.
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.
Read Google’s overview of privacy and safeguarding data

Google Analytics

Google Analytics cookies are used to evaluate site performance in term of number of visits, unique visitors, drop off rate for transactions etc. We measure numbers and volumes of visitors to different parts of our site and this helps us to ensure the service is fast and available when you want it. It also helps us to ensure that different pages on our site are useful and easy to find.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at sales@thecountrycastlecompany.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998 (DPA) and when it takes effect on 25th May 2018, the General Data Protection Act (GDPR). If you would like a copy of the information held on you please write to Data Protection Officer, Portmill House, Portmill Lane, Hitchin, Hertfordshire, SG5 1DJ or email us sales@thecountrycastlecompany.co.uk with the subject heading My Personal Data.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.